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PAUL's Promise to the Environment

Becoming a 'greener' business has always been our focus, and while we have a long way to go, we are so proud to see how far we have come. From top to bottom and right across the business, we continue to see changes that amaze us everyday.

As we reduce plastic across our business, save thousands of meals from going to waste and support fantastic charities and causes, we hope you will join us as a loyal PAUL customer to help pave the way to a happier and healthier future. 

Sustainability at PAULSustainability at PAUL
Sustainability for our future

For five generations, PAUL has played a crucial role in the community, recognising the importance of protecting the environment and bringing quality products to people all over the world.

What PAUL UK are doing for the communityWhat PAUL UK are doing for the community
Our Community - PAUL's Presence

With over 130 years of experience, it is fair to say we have seen communities, evolve, grow and change with the times. We know it is important that we do too. Find out what we are doing to be a part of that change.

Our Customers - PAUL's Priority

We recognise the needs of our customers vary from one to the other, that is why it is so important to us to source and develop ranges with your needs at the heart of whatever we do. 

Our People - PAUL's Perfect Recipe

Many things have stayed the same since the first PAUL shop opened in 1889, such as the recognition that our people really are the secret ingredient to our success.  

Too Good To Go - Fighting Food Waste Together 

We believe we have a responisbility to minimise our contribution to landfill and look for any opportunity to reduce food waste across our business. In 2018, we started our partnership with Too Good To Go to help us on our mission to do just that. We are incredibly proud to have all PAUL UK shops partnered with the Too Good To Go eco-warriors doing their bit to save thousands of meals that otherwise would have gone to waste.

In fact, in 2019 alone, we managed to save 55,012 meals from the black hole that is the bin liner, and we have continued to save even more since!

Watch the video below to see just how easy it is for you to get involved and help us in our mission to fight food waste.


Action Against Hunger - Working Together To End World Hunger

As a global bakery with humble beginnings, our work with Action Against Hunger is very close to our hearts. Feeding people and communities has always come naturally to us, and that's why for every 5p biodegradeable plastic bag sold we have pledged to donate all proceeds to Action Against Hunger.

We have also been part of the 'Love Food Give Food' initiative in 2019, which we ran at our two London based restaurants (Tower 42 and Covent Garden).

Reducing Plastic Use & Recycling

Over the last few years it has become even more important that we take responsibility as a business for reducing the use of plastic in every aspect of our daily operations. It's a challenge that we have embraced, committing ourselves to reducing single use plastic across all our our stores and seek more sustainable packaging solutions. The motto at PAUL is simple: Plastic is NOT fantastic! So, we have worked hard to make the following changes to our business:

  • Removed all plastic straws from our shops
  • Replaced plastic cutlery with FSC eco-friendly wooden 
  • Partnered with First Mile to help with our in-store recycling programme including collecting coffee waste to process with Bio-Bean to turn into alternative fuels

What else is on our plan? Plastic free tea-bags and zero plastic in all stores by 2021!


Reusable Cups

As part of our plan to reduce single use plastic, we offer reusable PAUL KeepCups for customers to purchase in our stores and online. The great buzz around this is that 50p from the sale of each PAUL reusable cup goes towards BugLife, a charity devoted to the conservation of all invertebrates, such as bees and other pollinating insects across the UK. We also offer our customers a 50p discount on all take away hot drinks when they bring their own reusable cups as a thank you for helping us to reduce our plastic waste. We're immensley proud that our teams and customers have helped prevent 120,000+ cups going to landfill. Join in - buy your PAUL KeepCup from our online store today.


It’s really great working here. I have the opportunity to grow, to learn from experienced colleagues and everyone is so friendly!

Florence Jimenez, A Professional Baker at PAUL