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PAUL's Priority: Customer Wellbeing

We are inspired by our customers to source and develop the right products for you to enjoy everyday. Your health, lifestyle and enjoyment is our priority.

Sustainability for our future

For five generations, PAUL has played a crucial role in the community, recognising the importance of protecting the environment and bringing quality products to people all over the world.

Our Commuinty -  PAUL's Presence

With over 130 years of experience, it is fair to say we have seen communities, evolve, grow and change with the times. We know it is important that we do too. Find out what we are doing to be a part of that change.


Our Customers - PAUL's Priority

We recognise the needs of our customers vary from one to the other. That is why it is so important to us to source and develop ranges with your needs at the heart of whatever we do. 

Our People - PAUL's Perfect Recipe

Many things have stayed the same since the first PAUL shop opened in 1889, such as the recognition that our people really are the secret ingredient to our success.  

Carefully Selected Ingredients

Our ingredients are carefully selected and prepared at the peak of freshness to preserve nutritional benefits and bring maximum enjoyment. We don’t use any artificial ingredients or colourings to extend the shelf life of our products. We continually develop new products that use locally sourced, seasonal fruits and vegetables.

Zero Palm Oil

We use Zero Palm Oil in our products and are continuously reviewing all new ingredients to ensure this is strictly adhered to. We avoid ingredients from endangered plants or animals and also avoid GMO products to ensure the greatest benefit for our customers.

Healthy Products

PAUL has always been committed to offering healthy products which contribute to a balanced diet and healthy lifestyle. Today we offer an increasing range of items designed to meet changing customer preferences.

Staff Allergens Training

We want our customers to have confidence in their choice and therefore we provide robust allergen training to all staff members and provide a full allergen list of all our products on our website and in-store. Don’t hesitate to ask our teams for help in-store if you have any allergies or dietary requirements.