Our Commitment



At PAUL we take our responsibility to our staff and to the communities we serve seriously. Our chosen charity for the 0.5p plastic bag levy is Action Against Hunger, helping them to provide the nutrition treatment needed to save the lives of hundreds of seriously malnourished children.

We work with local charities to ensure that any daily surplus food goes to those who need it. Our own PAUL van collects from several of our London shops and delivers leftover food to the West London Day Centre ( Several other charities collect leftover food directly from our shops, including Marylebone Food Cycle and The Felix Project.

PAUL are committed to reducing single use plastic across all stores which includes removal of all plastic straws from the business. We also have re-useable cups available for customers to purchase which helps to reduce the amount of take away cups being used and thrown away. We incentivise customers to bring their own re-useable cups by offering a 50p discount on take away hot drinks. PAUL has also supplied the majority of stores with paper sandwich bags replacing plastic sandwich bags.


Sharing our daily bread

PAUL has joined forces with The Felix Project to help London fight food waste by donating our surplus bread at the end of the day. Our bakers create a delicious Bread Pudding from the surplus bread as well as providing them with full loaves. This is collected daily by the Felix Project volunteers and is now reaching multiple charities serving the homeless, people suffering from mental illness, women in refuges, children, and the elderly. Since January 2018 we have been supporting The Felix Project’s mission to Help a Hungry Child. Every day we are baking fresh briochettes which are delivered to selected London primary schools with many pupils who arrive at school hungry each morning.

Our annual Christmas appeal, when we donate 50p for every 400g or larger loaf sold, commenced in 2016 and has raised over £28,000, which the Felix Project has put towards the purchase of 2 new delivery vans. Our CEO and team members have volunteered at Reffetorio Felix to help give a plate of food to those that normally go without. Find out more at and