Our Commitment



At PAUL we take our responsibility to the environment and the communities we serve seriously. Having partnered with Too Good To Go since May 2018, we are now, more than ever, committed to reducing our food waste.

Our stores within London support several charities by having one of our own PAUL drivers collect leftover bread from our shops and redistribute it to The Felix Project and the West London Day Centre. We also provide surplus product to local charities including the Order of Malta and Marylebone Food Cycle.

We are committed to reducing single use plastic across all our stores and removed all plastic straws from the business from April 2018. Plastic cutlery will be removed from January 2019. We have re-useable cups available for customers to purchase, offering a 50p discount on take away hot drinks when customers bring any re-useable cup. Our product packaging is recyclable, biodegrade-able or compostable and paper sandwich bags have replaced plastic sandwich bags in 95% of our stores (watch this space for further plastic reduction throughout 2019).




PAUL joined forces with The Felix Project starting in 2016 to help fight food waste by having our bakers create a delicious Bread Pudding from our surplus bread, as well as providing them with full loaves. This is collected daily by the Felix Project volunteers and is now reaching multiple charities serving the homeless, people suffering from mental illness, women in refuges, children and the elderly.  

Our annual Christmas appeal, where we donate 50p for every 400g or larger loaf sold, commenced in 2016 and has raised over £28,000, which the Felix Project has put towards the purchase of 2 new delivery vans. We have launched this campaign again for Christmas 2018 with the goal to raise enough funds for another delivery vehicle.  Our team members regularly volunteer at Reffetorio Felix to help give a plate of food to those that normally go without.  Find out more at The Felix Project and Refettorio Felix.